Make sure you are getting the PERFECT FIT!
Here is how our Safe Sizing Program works:

• Order a test size to see how it fits. You will be charged for the garment, and shipping.

• If the size is not a perfect fit, send back the garment and we will refund not only the price of the garment, but also your shipping.

• If the size is right, and you would like to order additional sets of 3, 4, 5 or more, we will offer free shipping on that new additional order.

This ensures that you will get the right fit from the very beginning, without the hassle and expense of having to return multiple garments that do not fit with increased shipping fees.

Items that can not be returned:

  • Monogrammed coats
  • Garments that have been washed, even if washed without soap and ironed 
  • Garments that have shrunk from been washed
  • Garments that come back with makeup or other stains

Exceptions would be:

  • Mistakes that are our fault. (Yes, I know it's hard to believe, but, yes, every so often even the Great, Handsome, Brilliant Scrubman makes a mistake.)
  • Garments that were stained or defective from the manufacturer is such an exception

(Note: We know the difference between a customer caused stain and a factory stain.)


Shipments are considered delivered to you and not eligible for refund when we present you with a confirmed delivery receipt from the shipping firm (FEDEX, UPS, USPS).  We can not be held responsible for items stolen from your door step after delivery has been confirmed.

We strive to be respectful and curteous to all customers, and we ask that we get the same in return.
We except returns on Medline Scrub products differently, so you must call (866) 267-3079 for return authorization number. RA number and shipping address will be sent within 2 business days. Customer will then ship product to the address provided. We recommend UPS or FedEX with tracking number, or USPS with delivery confirmation. Safe Sizing program also applies to Medline products.
See Safe Sizing Order Program for restocking fee, if applicable.